Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jorge E Ponce

Jorge E Ponce

August 23, 2023

5  out of  5
rating by Jorge E Ponce
"Went there to have a paper notarized and everyone in the office was super helpful. Great service."
Profile photo of lori sanders

lori sanders

June 14, 2023

5  out of  5
rating by lori sanders
"The office staff are courteous and friendly. Always helpful!!"
Profile photo of Gerald Bailey

Gerald Bailey

June 9, 2023

5  out of  5
rating by Gerald Bailey
"Friendly staff and very knowledgeable."
Profile photo of Gl P

Gl P

March 17, 2023

5  out of  5
rating by Gl P
"Very pleased with the care they gave us"
Profile photo of Trina Akins

Trina Akins

June 8, 2021

5  out of  5
rating by Trina Akins
"Love them"
Profile photo of Lindsay “Shine” Peters

Lindsay “Shine” Peters

June 2, 2021

5  out of  5
rating by Lindsay “Shine” Peters
"I absolutely love the ladies here. Paula and Joy are an absolute pleasure to work with"
Profile photo of David Sneed

David Sneed

April 26, 2021

5  out of  5
rating by David Sneed
"I wrecked my truck and filing a claim was fast. I recommend Tommy Surles State Farm"
Profile photo of Shawn Grosvenor

Shawn Grosvenor

December 5, 2020

5  out of  5
rating by Shawn Grosvenor
"Tommy and his staff go above and beyond to make sure that your needs are taken care of and your questions get answered in a timely manner."
Profile photo of Playa Entertainment

Playa Entertainment

November 18, 2020

5  out of  5
rating by Playa Entertainment
"Insurance......"
Profile photo of Dan Gill

Dan Gill

September 26, 2020

5  out of  5
rating by Dan Gill
"Awesome! So thankful I finally found an affordable insurance company."
Profile photo of Mindy Coy

Mindy Coy

September 6, 2020

5  out of  5
rating by Mindy Coy
"State farm 4th generation"
Profile photo of Jessica

Jessica

June 29, 2020

5  out of  5
rating by Jessica
"Love it"
Profile photo of Belinda Ann Crews

Belinda Ann Crews

February 18, 2020

5  out of  5
rating by Belinda Ann Crews
"Paula & Molly are awesome employees. Great job ladies"
Profile photo of Dude Settergren

Dude Settergren

December 28, 2019

5  out of  5
rating by Dude Settergren
"Always been there for my family."
Profile photo of Lyndsey Pitts

Lyndsey Pitts

June 5, 2019

5  out of  5
rating by Lyndsey Pitts
"Tommy is a great person, I have had insurance with his office for several years and have never had any issues. All of the staff (Molly, Paula, and Joy) are VERY helpful, friendly, and on top of everything. Molly was amazing with me through the whole process of getting homeowners insurance. I would not have had the same experience at any other office. I 100 percent recommend going with State Farm in Monticello!"
Profile photo of William “Bill” Turner

William “Bill” Turner

June 4, 2019

5  out of  5
rating by William “Bill” Turner
"Have had insurance with these folks for about 40 years. Friendly, knowledgeable staff!! Tommy has always been there for us when we needed him. Highly Recommend!!"
Profile photo of Will Hudson

Will Hudson

April 11, 2019

1  out of  5
rating by Will Hudson
"I thought I’d get small town service and customer care, but was overcharged and treated like a number. Do yourself a favor and call Geico or Progressive. I was a State Farm customer for years until I had to deal with this agency."
Profile photo of Carol Barringer

Carol Barringer

December 5, 2018

5  out of  5
rating by Carol Barringer
"Helpful service"
Profile photo of Matthew Hays

Matthew Hays

August 10, 2018

4  out of  5
rating by Matthew Hays
"Nice and friendly staff, however State Farm as a whole send out way to much paper work. I wish they would keep it simple, I pay them, they cover me and cut out all the clutter and junk mail."
Profile photo of Courtney Harrell

Courtney Harrell

February 19, 2016

1  out of  5
rating by Courtney Harrell
"The WORST! Tommy Surles and his associates are the most unorganized people I have ever come across. Not one employee can tell what the heck is going on. I feel robbed and they should be held accountable but instead I am stuck paying (literally) for their mistakes. I have left multiple messages with no return call. If I knew how or where to report them to for theft and fraudulence, I would, but instead I'm stuck with writing this review. So please, take heed. Find another insurance company to insure your home."